Getting access to hbinfo is easy if you or your organisation are already a subscriber - just sign up. If you or your employer have not already subscribed then you need to do that first - that's easy too - just complete our online subscription form by clicking the subscribe link above.
- Our services are provided for:
- Benefit Practitioners
- Local Councils
- Commercial Companies
- Social and Private Sector Landlords
- Charities

Conference 2023
19th September 2023
We are delighted to announce the date for our annual conference in London.
We have an excellent new venue in Victoria offering the excellent facilities with which we are associated.
We look forward to meeting all of you on 19th September 2023
Welcome to hbinfo
The One Stop Shop for housing benefit and council tax benefit information, including the most active discussion forums concerning benefits on the internet and the latest publications from the DWP, caselaw and legislation.
Caselaw
IN THE UPPER TRIBUNAL Appeal No. CH/441/2021
ADMINISTRATIVE APPEALS CHAMBER
On appeal from the First-tier Tribunal (Soc...
Latest Forum Posts
drolfe 28/09/2023
Hi
We have a new scheme in the area where they
have asked for the usual reassurances regarding
the ...
traceyf 28/09/2023
Do we take the basic value of an Income bond
(£11883)or the final value with bonuses (£25992)
whic ...
Pre-Settled Status from 12/07/2022
Diane Matthews 28/09/2023
Please can someone clarify this for me.
If
someone applies and has a pre settled status
awarded fr ...
HB on 2 homes, Refuge and no intention to return
27/09/2023
We have a claim where the customer had to vacate
her main home due to an assault from a neighbour.
S ...
Latest News
UK government sets out further details of the Energy Bills Support Scheme.
02/08/2022
The UK government sets out further details of the
Energy Bills Support Scheme.
Millions of house ...
13/01/2020
I am announcing that from April 2020 Local Housing
Allowance (LHA) rates will be increased in line w ...
universal credit amending regs
11/01/2019
Written statement made today in Parliament
"Universal Credit is a vital reform. It overhauls ...
02/10/2018
Letter from Neil Couling to LAs ...