G Bulletin - 2009

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 |
Title Body Document
G9/2009 Clarification of HB/CTB Circular A10/2009, paragraph 11
G6/2009 Performance and Good Practice Guide survey | The rapid reclaim process and ESA: clarification
G7/2009 Customer Management System (CMS) Release 10 | ESA Customer Account Management (CAM) release and national rollout | Mailing to Pension Credit customers (including Appendices A & B) | Successful pilot of the electronic transfer of HB and CTB Data to LAs
G8/2009 Update on identity cards for foreign nationals HB/CTB cases awaiting decision by the Upper Tribunal DCI1 Process - authorised signatures, see also G8-2009 - Appendix Release of 2008/09 Right Time Indicator performance data
G3/2009 Contacting the Child Benefit Office | Employment and Support Allowance: guidance on 'better buy' | Delay in the start of the Electronic Transfer of HB/CTB data to LAs Project (e-Transfer Project) | Security reminder - disclosure of customer information to the police and other law enforcement agencies | Extension to the DWP - LA MoU
G4/2009 Spotlight on Customer Error | Reviewing the changes to the HB/CTB backdating rules | Pension Credit Reviews | Treatment of Employment and Support Allowance and HB/CTB - transition from the assessment phase to the main phase
G5/2009 Definition of a Fraud overpayment | HB/CTB Bulletin G22/2008- Clarification to the alignment of capital verification for HB/CTB claims at £6,000 | Feedback from the CIPFA PDT Roadshows; see also separate attachment: Appendix A
G21/2009 New identity cards launched | Annex A - How to recognise identity cards | Annex B - How to check  |  HB/CTB Guidance Manual – Amendment 20 flysheet | Annex C
G22/2009 Statutory Instruments
G19/2009 Child Poverty Action Group (CPAG) Court of Appeal decision | Electronic Transfer of HB/CTB Claim Data to LAs Project (e-Transfer Project) National Rollout | Maintaining HB/CTB services during the swine flu pandemic
G2/2009 Council Tax Benefit awareness campaign | Changes to the National Insurance Number (NINO) benefit process – Form DCI 1 | Benefit Fraud campaign is right on target | Reviewing the changes to the HB/CTB backdating rules | Government Connect | Taking account of Invalidity Addition (IVA) paid as part of State Pension in HB and CTB | Statutory Instruments | Form DCI1- Benefit inspired NINO application requests - Annex A<!--break-->test
G20/2009 Customer Management System Release 11 | More identity cards are on the way | Review of data sharing | HB/CTB cases awaiting decision by the Upper Tribunal | Changes to the HB/CTB overpayment referral process to Debt Management | Asset freezing | Statutory Instruments | Service Level Agreement (SLA) between LAs and Debt Management - Annex A | LA contact details form - Annex B | Raising awareness of asset freezing paper - Annex C
G17/2009 Amendment to the Rent Officers Order | Improving online services for DWP customers | CIS/EAS Implementation Project update
G18/2009 HB/CTB electronic claims | Statutory Instruments
G14/2009 Suspicions of Benefit Fraud involving the Netherlands | Electronic Transfer of HB/CTB Claim Data to LAs Project (e-Transfer Project) National Rollout | Benefit fraud request for information Annex A  | Benefit fraud reply to request for information Annex B
G15/2009 HB overpayments and excess CTB issues | Debt Relief Orders (DROs) | CTB ‘non-residency’ | Administrative delay | Reporting change of circumstances to different departments in the LA | Classification of overpayments
G16/2009 Guidance to assist LAs with performance against the Right Benefit Indicator (RBI) | SHBE Right Time Performance Information – September 2009 Update | Electronic Transfer of HB/CTB Claim Data to LAs Project e-Transfer Project) National Rollout | Employment and Support Allowance CAM System | HB and CTB forms for prisoners in England and Wales | HB/CTB cases awaiting decision by the Upper Tribunal | Clarification of HB/CTB Circular A17/2009, paras 22-24
G12/2009 A new-look DWP website was launched on 30 June 2009
G13/2009 HB/CTB cases awaiting decision by the Upper Tribunal | E-Transfer of HB and CTB claim data - Implementation of Phase 2
G10/2009 Electronic Transfer of HB/CTB Claim Data to LAs Project (e-Transfer Project) National Rollout | Single Housing Benefit Extract Right Time Performance Information and Caseload data | Statutory Instruments
G11/2009 Supply of information under the Freedom of Information Act 2000 | ‘Take Up the Challenge’ – tackling child poverty
G1/2009 Access to the Customer Information System – Criminal Records Bureau checks | Security notice – CIS access to HMRC and DWP data | A27/2008 clarifications | Employment Support Allowance guidance available online at the Resource Centre | Changes to Income Support (IS), income-based Jobseeker’s Allowance (JSA(IB)), income-related Employment and Support Allowance (ESA(IR)) and State Pension Credit (SPC) cases for homeowners: potential effect on Council Tax Benefit cases | Tackling child poverty | PDCS Pension Centre Liaison Officer (PCLO) expanded role | Statutory Instruments |