Reply To: PDP referrals


Hi Wendy – am hoping you can help with another query – we have discovered that none of the second runs were being done & we have old files that we have obtained from DWP to try & correct the errors, but we are getting an error message that says “File with a later schedule period has already been processed” – and the claim did not update the balance – are you able to advise if it is not possible to load historic second run files?