Reply To: PDP Second Run Files

#281439
mcmahow
Participant

Hi Tracie

Well, it could because they are historic files but if the payment status shows as processed behind the Batch ID number, as far as I know you can’t then rerun the CLM473 job a 2nd time because the payments do show as all being processed and therefore you would get the warning stating that the file has already been processed if you run the CLM473 a second time. It could also be that someone dealt with the cases manually as in set them to processed in the PDP Batch ID area before updating the DOB, Gender or Nino and rerunning the job, but I can’t be sure without seeing the screens. Sorry can’t be more help!