Reply To: CTR notification letters


We are considering this too. The CTR Prescribed regulations detail what has to be in a notification, but these are only very general requirements (appeal rights, duty to notify changes of circs etc.). There is no requirement to explain the calculation in the same way that there are for HB claims. For other CT Discounts, such as SPD, etc. the bill counts as the notification and contains details of appeal rights and duty to notify change of circs, so why not CTR?

I can guarantee you from my experience, VT do not agree with that line, this also include civil penalties BTW. Saying that I can see how it makes it easier for administration but as they say “it only takes on”.