tyou can allow as long as you think reasonable from getting the intention to the form being received – when you get the intention are you sending anything? an email ling to the customer/paper form?
Is the addresson UC/CIS being updated promptly?
if someone’s on supported, then they may need help and support completing forms, but the fact the lanlords ares ending intentions in indicates they are on it and aware a form needs doing pronto!
