Reply To: Blameless tenant recovery and subsidy on Northgate

Andy Thurman

I’m not fully familiar with the system process but, if you are flagging as blameless tenant, the system probably is considering it to be ongoing entitlement – blameless tenant recovery is, by definition, recovering overpaid HB from other claimant’s payments (of properly paid HB) to the same LL. The LLI code should only be used if this is what is being done.

The end of liability overpayments are not blameless tenant – they are recoverable from the rent accounts but are in respect of the same claimant’s award.