Reply To: R(H)9/05


i dont think it matters – the customer is treated as residing in the property if the tenancy was taken on while in hospital and they have goods and chattels in the property – if they are in and out of hospital once the tenancy has started, it becomes a temp absence issue – but since they appear to be at the property fairly regularly, albeit briefly, theres no problem with awarding/ keeping open their HB claim.