Reply To: CLM847 error message

#287333
Inga Mycroft
Participant

Hi – we had this issue and it was due to the way we were extracting the data via Excel (the NEC notes had a step missing!). It was my colleague who dealt with it but she’s currently on leave. Do you want to email me on inga.mycroft@northyorks.gov.uk and I’ll find the notes on what we did to resolve it.