Reply To: Intention to Claim emails

Alistair Costelloe

Thanks, that’s the issue we have, in that the old Reg 85 was clear that the intention to claim could be made by somebody acting on behalf of the claimant (not specifically an appointee), but the retained and slightly amended Reg 83 is specific that the claim must be made by the claimant, appointee, deputy, or a person appointed by the local authority upon application, who if a natural person, must be older than 18. The ambiguity around whether the landlord can be the person appointed is what presents issues, particularly for claimants who cannot handle these matters themselves. The nuance is slight but potentially significant.