Reply To: A change of address in borough from Live Service to Full Service




There is a recent question up on glasscubes that will hopefully shed some light if answered by the DWP. Frankly I don't know – but I am as keen to find out as you are

I can tell you what I hope for – we either treat all COA into FS postcodes as migration or we don't

If we end up with a LIVE and FULL split then LAs like our own will have our work cut out until our rollouts end

Out of interest Guy , if you paid a HB claim that you later realised should not have been paid due to this situation – what steps would you take to rectify the situation ? Can we close HB off ?