Reply To: A deluge of ETD’s


I think we are all suffering from the fact that the ETD info is simply not complete and as such we are bombarded with often excessive / meaningless rubbish. However we have to check them and as you say it is back to the RAT and faxes to PS. I can only advise that we do keep the pressure up with PS – to make sure they are aware of the problems that are being caused. The software drastically needs getting right, and what should have been a time to plan and regroup has become as bad as ever. Our workload has reduced overall (customer contact) – but the extra work in correcting / checking items from ETD’s has more than made up for this. Can I be optimistic and say that when (if) the systems ever work at PS and IR that life might be a bit easier for us?