For the moment, we’re going with the Amendment 9 method (take off arrears, divide by no. of days from date of letter etc). I have also received an “aide memoire” issued from the DWP to Benefit Managers today, clarifying that this is the method we should be using.
However, if there is ever any comeback on this we have been using system admin codes when a NTC award is input/amended – so we can always pick these cases up, and putting file notes in DIP confirming a calculation is “As per Amendment 9”.
Martin.
