Reply To: Arrears of CSA maintenance

#9996
jerikaz
Participant

Further to this – has anybody else had problems with not being able to identify the period that arrears payments cover?

We had a case where the claimant received infrequent payments of arrears, £20 here, £40 there and the CSA were unable to allocate these payments to a period. They actually confirmed this in writing. We asked the Adelphi for advice and they couldn’t give us any.

In the end we treated the payments as income for the week that they were received as we couldn’t think of how else to do it. However, this has meant that everytime a payment is received – benefit has to be adjusted. We were wary what would happen if the claimant appealed but luckily they haven’t – as yet!