Reply To: Break in entitlement

Michelle Howley

have received further advice on this area and confirm the following:

DWP advise

‘A break in claim and a break in entitlement are one and the same thing.

With regards to Extended Payments these are not HB payments and so although the claim would appear to be continuous when you look at the customers claim for HB, this is not the case as you will not be making HB payments for the period of the EP’.