Reply To: CH/4234/2004


It sounds to me as if you got it right in the first place: you notified both of the people from whom the overpayment was recoverable, and warned the pair of them that one or other would be hearing from you again with a bill. That’s all that CH/4234/2004 requires you to have done. Any subsequent choices you made about whom to bill were outside the HB decision-making process. The landlord paid the bill, job done. Now it seems the tenant is being pursued for the consequent debt to the landlord. That’s his problem, not yours.

Sounds a bit ruthless, but that’s where the Commissioner’s decision has left us.