Reply To: CIS

#9914
Anonymous
Guest

We received the following e-mail:

PLEASE CASCADE TO ALL CIS USERS
URGENT NOTICE

CIS is going down at 9.45am today(6/10) for approx 40 minutes.
Please do not access CIS before 10.30am.
Please re-try after 10.30am and advise us of results via the LA ST mailbox(LA-ST@dwp.gsi.gov.uk)

Thank You
Norma

Followed an hour later by:

We are aware that the problems with CIS have not been resolved.
However some users are able to access and process records(albeit slowly).
At this time our Service providers are recommending that you contunue to attempt access.
It may be more productive if only 1 person accesses at a time.
We will keep you advised of progress.
If any LAs need ETD contingency action,bearing in mind that you will not receive anything before Monday,please e-mail the LA ST mailbox using ETD as the title and specifying the date from which you require ETDs.

Regards
Norma

Nothing since then.