I accept that the DFA Regulations say that an authority “may” review any decision re a DHP – CPAG suggests that this confers a right to a review, but even if it doesn’t then certain principles apply.
All I would say is that I would hope that every local authority has a mechanism in place for listening to and taking into account representations made by claimants who are denied a DHP or where they are unhappy about the amount awarded. If nothing else, it’s good practice.
