The ETD pension credit decisions we have received prior to 6/10/03 do not show the AIF. Does anyone know how we are supposed to find this figure on the RAT?
Do we have to ring the pension service for the figure or contact the claimant? If it doesn’t show on the RAT, why not?
What are we supposed to do with the claims in the meantime? These are live standard claims based on our own assessment of the household’s income. However, we know that because we have received a pension credit decision notice in the last few months the entitlement is wrong. Does anyone know whether there is any guidance from the DWP on this?
