Reply To: ETD’s 26/10/2003


Same problem here – I have put them to one side awaiting a flash of inspiration…

Have you looked at the file for 27th? The latest Dear Manager Letter says that the latest fixes will come through on this file. This is true in some cases, but not many.

There are still plenty of records with bits of information missing altogether and some with new/odd information eg I have a record that says the claimant has an award of Savings Credit of £0.50. In the other income field it says the partner has Savings Credit of £27.99! I have been on the phone to TPS and they are flummoxed. I am awaiting their return call.

It’s getting there… very slowly.