Reply To: HB refused after date claimed UC – appeal rights?

#163804
Andrew Plant
Participant

Hello

Sorry to tag on, but I have a question about appeal rights.

Where a customer claims HB in a full service area and they should have claimed UC instead because they do not fall in to one of the groups that can claim HB, should the LA letters notifying them of this and to claim UC contain appeal rights?

Regards

Andrew