Reply To: Improving new claim BVPI’s


From the MIS guide

Do not include changes to HB/CTB entitlement resulting from
• an annual rent increase when the claimant does not have a duty to
notify the LA, ie annual rent increases for RR cases
• changes in the amount of Council Tax payable
• annual upratings to
− the applicable amounts in HB/CTB
− the Pension Credit Assessed Income Figure (AIF) and savings
− other benefits administered by DWP
• telephone notifications not followed up by written confirmation
• requests for reconsideration/revision
• appeals
• [b:f9089ce553]information received in connection with a risk-based review[/b:f9089ce553], or
following a diary date prompt, or further application to the rent officer
during an ongoing award