Reply To: Improving new claim BVPI’s


I was talking to an old collegue I use to work with two weeks ago and we were talking about this – how it is impossible to reach single figures –
and was told this:

that person knows of two LA’s who are treating change of circs like new claim –
when they get a change of circs in – say ‘ change in income ‘ they are putting the new income on and assessing it – then writing out for the further info – DD it – and then when that comes in doing a’ revision;

totally illegal – but hey- maybe thats what all the single figures LA’s are doing!!!!!!!!!!!!!!!