Reply To: Improving new claim BVPI’s


“customer service” and “performance” in the same sentence, hmmm surely not!

as for a) didn’t a couple of authorities get slapped by the BFI for trying this method a few years back?

b) back to the old defective / adverse inference argument, give ’em a month, then another ahh what the heck bring in the info when you’re good and ready. 😉