Reply To: Improving new claim BVPI’s

#8718
chris harvey
Participant

I had heard that some authorities were treating incomplete claims received as mere intentions to claim and only accepting them as proper claims when all the supporting info had been sent in. I call this sharp practice.
As for the COC PI I have posted before my conviction that these are manipulated by some authorities and after visiting a particular Beacon Council to find out how they achieved single figures I now know for certain that the guidance is not being followed.