Reply To: Intervention – Claimant refuses visit


Although I agree with Kevin that Johnson confirmed that the LA has no right to insist on an oral interview, it did go on to find that in the absence of such an interview the LA “may” decide that the claimant has not established their entitlement to HB/CTB.

Having said that, unless you have a good reason why only a visit can establish entitlement I can see any reason why you would want to insist upon one.