Same here.
Based on our 2001/02 income, me and my wife are getting £60.00 pw CTC.
Only entitled to the minimum £545pa based on this year’s income. Tried dozens of times over the past month to get through on the public number. Only time I actually got through I was told to dial again ‘cos my call had been misdirected to the wrong extension. Needless to say, after waiting in the queue for nearly an hour and a half, I was in no mood to start over.
I’ve written to them now. Sorted.
Wonder what the final bill will be for all these overpayments – let alone the extra HB that is flowing out of all the LAs in the land due to late notifications of TCs.
