Reply To: Pension Credit Application Forms


The latest guidance I have come across is on circular A25 which states that LA staff are required to advise potential claimants to call the Pension Credit Advice line on 0800 99 1234.

Reasons being “that it is better for customers to contact a trained agent”.

Apparently, in exceptional cricumstances a pack should be issued and (according to the circular) they are available from your Pension Centre contacts.