Reply To: Pension credit decision notice.


We have received a decision notice from the Pension Agency in Dundee confirming someone is being paid Pension Credit from January 2003! I phoned the agency and spoke to 3 different people who confirmed that they had no idea why it had been produced as the person was in receipt of Income Support. They also went on to say that, as yet, they have had no training on Pension Credits!!!!

I think this is going to as much as a shambles as the new tax credits currently are.