Reply To: Pre-notification Checks

#8643
Anonymous
Guest

I have worked in only one LA that carried out pre-notif checks and they had a dedicated QA officer to do this. A report would be run from the processing system (academy in this case) to pull up around 15% of the cases calculated on the previous day.

All letters to be sent out would be passed to the QA officer who would pull out those cases needing to be checked.

If your QA officers can run a report and check cases on the system from the Council HQ could they not advise your supervisory staff in the local offices as to which letters needed to be set aside or destroyed if the decision is incorrect?