Reply To: Providing information to the Rent Service post April 2008

#94666
Anthony Sandys
Participant

So, if the information is not required in order to process the claim, can we ask for it on the claim form? From a data protection point of view, surely we can only ask for information for the sole purpose of processing claims for benefit. Any other use of the data would have to be expressly stated, or requested on a separate form.

We are all in the process of redesigning our claim forms for LHA, so it would be useful to get clear guidance on the matter, soon.