This is an age old issue.
Good practise to suspend recovery of the overpayment pending the outcome of the appeal.
The ombudsman doesn’t like the idea of continuing recovery, but there is nothing in the regulations to state that recovery MUST stop.
Contact Us Tel: 07890 527 178 | Email: support@hbinfo.org
hbinfo Ltd, Registered address - Rowan House 7 West Bank Scarborough North Yorks YO12 4DX
Registered in England and Wales No. 5779046, VAT No. 880 7202 27
© 2022 hbinfo Ltd