Reply To: Retrospective termination of I/S or JSA


Hello Julie

i think most folk (judging by previous posts on here) would deal with your situation by

1/ requesting details from claimant for the gap period in IS/JSA,

2/ if provided and they still qualify- just key changes as a ch of Circs, and allow benefit to continue,

3/ if details not provided, or provided but claimant does not qualify in the gap, the claim must be cancelled.

4/ you can then add underlying entitltment for the period you KNOW they remained on IS/JSA, up to the “paid up to” date of the claim.

5/ Any more benefit after that needs a NEW claim to be made.

Thats how it seems to me anyway.