How should I deal with this one?
Customer goes onto JSA 4/03/03
1st award letter dated 27/03/03 gives her WTC 2179.52
paid direct till 18/05/03 ( 85.12 on 7/04/03 then 83.30 every two weeks till 5/05/03), from 18/05/03 pyt by employer, who no longer employs her.
She starts work again 7/04/03 ( different employer)
JSA is paid to 13/04/03 (don’t ask me why)
2nd letter dated 4/06/03 gives her WTC of 8.27
page 3 has PAID amount of 493.74
OVERPAID 485.47
3rd letter dated 13/06/03 WTC 3026.82
page 3 has PAID as 603.84
2422.98 balance
any replies welcome
