Reply To: Revised Tax Credit award


Don’t think that is specifically covered in the guidance.

How about…..

[b:96f82d3d09]If you have already paid HB on the basis of the original award notice:[/b:96f82d3d09]
* Calculate it again using most recent award.
* Treat the “already paid” as per Kieron Erikson case study in Sect 14
* Work out the difference between the new and previous HB figures and treat the excess as a non-recoverable overpayment due to departmental error.
(i.e. daily rate for HB1 minus daily rate for HB2 X no. days between award notices)

That way the customer doesn’t suffer due to an IR error and you still get maximum subsidy.

Any other thoughts?