1. We have just had a customer in to our office with PC notification letter, Savings Credit figure on the ETD report ( although the same as the AIF, as above) differs from the amount on the notification.
2. Has anyone else received a disc called HB ETD File viewer solution , which is supposed to enable viewing of ” large ETD files” , from the DWP? Do we install the program on the main server, individual PCs, or the RATS PCs?
Any help appreciated.
