Reply To: Setting Deadlines when requesting further information

#163758
chris harvey
Participant

The deadlines are mainly based in legislation. Without going into the depths of a complicated area (there are loads of posts on these forums) you have to allow a minimum of a month but must allow longer if there are special circumstances. After the time has elapsed you can make a decision with the information you have but that decision gives further dispute period of between 1 and 13 months.