I am inclined to agree with jmembery here. You actually need to do nothing more with this claim at this moment in time and it should remain dormant until and unless a new claim is received.
The appeal right expires today (or is it a couple more days due to letters being produced if you are an SX3 site), so, if any appeal is likely to be made by the time you get it, it will be late. From your post this is most likely to be the case. Assuming the appeal is made with a new claim form you can treat the new claim form as a new claim request the info needed and start that all over again. If an appeal is made then you need the evidence from the claimant to justify revising any of the earlier decisions, which, from the sounds of things, you probably wouldn’t get. (Aside…… bet TTS would accept the late appeal because of support worker etc and that will probably be a pig of a submission for you).
Glad I’m not your Appeals Officer!!
Do I know what I'm doing? The jury's out on that........................
