That was kind of my feeling about it. After all, there’s been no contact from the customer herself. Her calendar month is up today. The date of issue on the claim forms, though, will be the 31st August and the 13th September, as requested by her landlords/support worker. But I’m inclined to think the calendar month from the 15th August runs out today, and if she doesn’t bring something in by close of post today, then she’s out of time.
It’s caused discussions in this office about who can request a claim form for a claimant, but I don’t think that applies here.
Thanks for the advice.
