Hi Graeme, I've asked our Control section if they can apply the hold change on start (relevant benefit indicator) against UC for us just so we can input these cases. Only in this scenario should it be applied then by staff. I'm not sure if it's hardcoded or if it is something we can do inhouse. I'm waiting for their response.
The problem we have inputting the cases like this is it affects our CTR scheme for the 2 week period too. We're also looking at applying the 2 week run on as a manual adjustment for the interim until Northgate come up with the solution.
