The IR are working under different criteria for this award. However, in general terms, I disagree with your sentiments. The LA is not there to police the rest of the welfare state and nor is that the intention of VF, even though some LA’s seem to think it is. If a decision by the IR (or other agencies) is statutory binding, then it must be followed, right or wrong.
Otherwise, what are you going to do when most HB / CTB claims are made either via CMS or the Pension Service? Refuse to accept them and undermine the entire strategy of a one stop shop approach?
