Housing staff access to Northgate?

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  • #278993
    Ivy Fuller
    Participant

    Hi all,

    We currently restrict access to Northgate/RBLIVE and do not allow the Housing department access. They are not particularly happy with this….

    Please can we ask, does anyone else allow all Housing staff onto their claim system? As far as we are concerned they are acting as the landlord in this case and should not have access.

    Alternative views are welcomed!!

    Thank you

    #279014
    shadeycat
    Participant

    Hi Ivy

    we are LSVT but prior to that we did not allow Housing staff access.
    Just a side note this. if they have access they will need to have completed BPSS checks as NEC contains DWP data. if they aren’t willing to do that then they cant have access regardless

    Scott

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