UC ben cap and HB payments.

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    Got a DHP request for customer is temp accomm since 2014 (!!! )
    She was on ESA IR , that ended Feb 2019 and she hasnt claimed anything since – just tax credits and Cben. (lone parent, 4 kids so CTC is approx £300 a week and rent on temp accomm £360 a week , hence the cap
    Shes been capped pretty much continuusly since 2014

    I know that HB doesn’t count towards income when UC are calculating benefit cap – but does anyone remember whether that has always been the case, or if not, when it started?

    Im struggling to grasp whty we’ve paid DHP year after year but not suggested she apply for UC to avoid the benefit cap

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