9 month delay in awarding pension credit

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  • #45938
    craigworc
    Participant

    Hi, it's another start date query i'm afraid!

     

    Pensioner claimed PC(G) in April 2012. We receive an ETD dated 25.01.13 saying Guarrantee Credit awarded from 14.04.12. We receive a claim form (not from the pension service) 27 February 2013.

     

    We can't decide if we can go back to April on CTB or if we can only do it from 3 months prior to receivng the claim form?

     

    Any advice is appreciated.

    #129473
    fox_lz
    Participant

    Was the delay due to DWP error? Did they apply for CTB to the pension service via a tel call and they were holding the claim form pending the outcome of the claim (happens here quite a bit)? If so I would treat the claim as being made in the same date PC was.

    #129476
    valbaker
    Participant

    Hi
    Yes I remember contacting the dwp about 1 like this because we seemed to be getting quite a few. They said as long as we confirm (by telephone) with the pension service that they made a claim for ctb, we could pay ctb from the pcgc award date (because they made their claim within a month of pc being awarded with the pension service over the phone)

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