A simple question………

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  • #23290
    Anonymous
    Guest

    Honestly it is! Customer in receipt of ctb only, and is a pensioner. They have an increase in their occupational pension on a Thursday. Is their change in circumstances effective from the day of the increase – Thursday, or the Monday following the date of the increase?? I know its simple, but is causing us discussion! Thanks Therese ❓

    #11815
    Anonymous
    Guest

    If they’re not in receipt of Pension Credit, Monday following the increase.

    #11816
    Anonymous
    Guest

    Thanks very much. Therese

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