Accuracy Checks

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  • #21425

    My LA has a small QA team made up of a team leader and 2 revenues officers. We currently carry out the statutory 128 accuracy checks, 4% & more pre-notification checks and also occasionally additional checks on top of that.
    I wondered if any other LAs would be kind enough to let me know their set up, i.e.
    – How many checkers you have (i.e. time spent per check)
    – How far you go with your 128 checks (we go back to the last full claim)
    – Whether or not you have targets set for each checker
    – Are the checks done by a seperate QA team or by processing staff
    – what sort of system you use to report errors back to staff
    – Do you also carry out additional checks and if so how many and how do you select them?

    Any replies will be gratefully received!



    I’m the Senior QA officer at our LA and set the system up 4 years ago. If you want to contact me direct by all means do.

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