Accuracy Checks

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  • #21425
    pdeans
    Participant

    My LA has a small QA team made up of a team leader and 2 revenues officers. We currently carry out the statutory 128 accuracy checks, 4% & more pre-notification checks and also occasionally additional checks on top of that.
    I wondered if any other LAs would be kind enough to let me know their set up, i.e.
    – How many checkers you have (i.e. time spent per check)
    – How far you go with your 128 checks (we go back to the last full claim)
    – Whether or not you have targets set for each checker
    – Are the checks done by a seperate QA team or by processing staff
    – what sort of system you use to report errors back to staff
    – Do you also carry out additional checks and if so how many and how do you select them?

    Any replies will be gratefully received!

    #5232
    Anonymous
    Guest

    Hi

    I’m the Senior QA officer at our LA and set the system up 4 years ago. If you want to contact me direct by all means do.

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