Advice needed

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  • #20282
    Anonymous
    Guest

    We have a balt received 01.11.04 stating that 80 year old entitled to SC only back to 13.04.04.

    Pensioner previously made a claim 28.06.04 and at that time various requests were sent for info to complete the claim. NHB5 also sent to PS but no reply. Claim was made non-qualifier as we did not have information to complete the claim (ie no income.capital, etc).

    Now we have this balt dated 01.11.04 and are unsure about any of the start dates. Do we go back to Oct 03 effectively revising our decision to nil qualify and again ask for proofs or were we incorrect in nilling her in the first place.

    Any help would be appreciated before we go and work on the checkouts at ASDA!!!!!!!!!!!!!!

    #2622
    Mark
    Participant

    What’s a “balt”?

    #2623
    Anonymous
    Guest

    I was too embarrassed to say I didn’t know that

    #2624
    Anonymous
    Guest

    Well is anyone going to tell us????

    #2625
    Anonymous
    Guest

    I’m not even going to try and guess – I’ve never heard of one either.
    😕
    Perhaps I should be working on the checkouts at ASDA! :15:

    #2626
    Anonymous
    Guest

    I would say – claim date 31/10/03, with claim start date of 3/11/03…..

    But in practise, I would contact the customer and ask if he wants to claim for this period or from the start date of his PC claim 13/4/04, if the latter then claim date 13/4/04 and claim start date 19/4/04.

    So, what is a balt? Type in balt on google and you get some lovely pictures of caterpillars……

    #2627
    Derrick
    Participant

    is it another name for an ETD?

    Benefits
    Agency
    Local
    Thing

    #2628
    Anonymous
    Guest

    Sorry guys, a ‘BALT’ is commonly known as an ETD. Don’t know why we call it that!!. Its something that has passed down through the ages!!!!

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