What should we do where a case has not yet been assessed, so no overpayments are involved? We have a claim where TC are awarded from 7/4/03, but not actually paid until 28/4/03. Should the TC be included from 7/4/03 when the claim begins, or from 5/5/03, the Monday after the first payment? The Inland Revenue don’t seem to have provided examples of this type of claim. I know we should be looking at keeping overpayments to a minimum, but there would be no overpayment in this case if TC were included from 7/4/03. I can also see that the claimant has grounds for an appeal to ask for TC to be removed from the calculation from 7/4 – 4/5/03, i.e. the date they actually received the payment.