Advice please!!

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  • #19776
    Laura Moore
    Participant

    What should we do where a case has not yet been assessed, so no overpayments are involved? We have a claim where TC are awarded from 7/4/03, but not actually paid until 28/4/03. Should the TC be included from 7/4/03 when the claim begins, or from 5/5/03, the Monday after the first payment? The Inland Revenue don’t seem to have provided examples of this type of claim. I know we should be looking at keeping overpayments to a minimum, but there would be no overpayment in this case if TC were included from 7/4/03. I can also see that the claimant has grounds for an appeal to ask for TC to be removed from the calculation from 7/4 – 4/5/03, i.e. the date they actually received the payment.

    #1009
    martin walmsley
    Participant

    My opinion is that I wouldn’t include it from 7/4/03, as otherwise it would penalise those whose HB/CTB wasn’t already in payment.

    The customer will therefore receive higher HB/CTB for the period prior to NTC actually being paid, which appears to be the intention of the NTC regs.

    Martin.

    #1010
    Derrick
    Participant

    It would depend on when the person received their notification. if it was before 7/4/03, input from 7/4/03.

    #1011
    martin walmsley
    Participant

    Sorry, Derrick is right of course. I had just been assuming the letter had only just been received by the claimant.

    Martin.

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