April 04 ETD Scan

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  • #20220
    Mark_Payne
    Participant

    Ours seems to have arrived via the RAT – a few less than last time, but still a considerable amount to check – I haven’t checked the quality of the information yet ….

    #2408
    jerikaz
    Participant

    yes – we had 1000 on the 1st scan and 800 on this 2nd one – its a good thing we don’t have renewals to process anymore – we’re spending so much time on checking these ETD’s that we are struggling with our normal work — what was that? oh yes processing HB & CTB claims!!

    #2409
    Mark_Payne
    Participant

    So, if the DWP give us to 30 April 2004 to process the ETD scan and take advantage of the DWP errors, why do they wait until 23.4.04 to issue A21/2004 – which provides some guidance to A11 / 2004?

    For those authorities that had completed the scan cases before 23 April 2004 some cases may have to be revisited. This happened with the Feb scan as well and is confusing to staff, let alone claimants.

    Perhaps we ought to work a year in hand before we process any changes, then we will only need to revisit the case once a year – oh, I remember that’s part of the theory with Tax Credit ….

    #2410
    Angeline Smith
    Participant

    Mark – did you get A21 via email? If you did, any chance you can send one to me?? It’s not been posted on DWP website and the snail mail hasn’t arrived here yet !

    #2411
    Mark_Payne
    Participant

    It arrived by email – could you post your email address and I’ll forward it …

    #2412
    Angeline Smith
    Participant
    #2413
    Anonymous
    Guest

    Could email me a copy please n.collins@tauntondeane.gov.uk thanks

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