Sorry but I don’t agree the following is an extract from the guidance I issued and assumes all work is done by 30/04/04. Don’t forget that Overpayments are [b:a0dfab22a0]not [/b:a0dfab22a0]created where we are told late by TPS, the DWP error provisions only apply as outlined below:
[b:a0dfab22a0]Processing: [/b:a0dfab22a0]
[b:a0dfab22a0]16 April Scan[/b:a0dfab22a0]
The scan might include more than one entry per customer:
Eg 02/01/04 AIF £120.00 SC £15.00
12/04/04 AIF £125.00 SC £16.00
IF we hold the correct details at 02/01/04 BUT need to input the april uprated figure we would only insert it with an effective date of 16/04/04, that might create an overpayment for the period 19/04/04 to the date of input and in such cases the OP must be classified as DWP ERROR.
IF we hold incorrect details at 02/01/04 BUT the details we do hold mean that the customer is getting less benefit than they should have been then the correct details must be input from 02/01/04, you will then need to input the uprated figure from 16/04/04 and classify any OP from 16/04/04 onwards as DWP ERROR.
IF we hold incorrect details at 02/01/04 BUT the details we do hold mean that the customer is being overpaid DO NOT INPUT any of the details on the scan relating to the period 02/01/04 to 15/04/04 DO INPUT the uprated figure from 16/04/04 and treat any OP as DWP ERROR.
[b:a0dfab22a0]February Scan[/b:a0dfab22a0]
The only difference here is that we were notified of the Uprating before the 01/04/04 BUT we may not have had time to uprate the case before April.
In such cases the uprated figure will be input from 01/04/04 AND any OP relating to the period between 01/04/04 and 30/04/04 will be classified as DWP ERROR.
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